Returns & Exchanges
At Viasox, we want you to be completely satisfied with your purchase. If your new socks don't provide the perfect fit or comfort, you can return or exchange your items within 30 days of delivery.
Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging to qualify for a full refund or exchange.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing